Senators Criticize Automakers for Selling Customer Data and Blocking the Right to Repair

In a heated session on Capitol Hill, senators sharply criticized automakers for practices that include selling customer data and obstructing the right-to-repair movement. The scrutiny comes as consumer advocates and lawmakers push for greater transparency and fairer access to vehicle repair options.

Automakers have increasingly collected and monetized vast amounts of customer data from modern vehicles equipped with advanced sensors and connectivity features. Senators expressed concern over how this data is being sold to third parties, often without clear consent from vehicle owners. “Consumers deserve to know where their data is going and how it’s being used,” one senator emphasized, calling for stricter regulations to protect privacy.

Adding to the controversy is the automakers’ resistance to the right-to-repair movement, which seeks to allow consumers and independent repair shops access to tools, parts, and software necessary to fix vehicles. Critics argue that automakers’ practices force customers to rely on authorized dealerships, driving up repair costs and limiting choices for consumers.

Senators called these actions anti-competitive and harmful to consumers, noting that they disproportionately affect rural and low-income communities where access to authorized repair centers may be limited. “Blocking the right to repair is not only unfair but also unsustainable,” another senator stated, highlighting the growing demand for legislation to ensure repair accessibility.

The debate over customer data and repair rights has gained momentum, with consumer advocacy groups and lawmakers rallying for change. Proposals include mandating transparency in data usage and requiring automakers to provide equitable access to repair resources.

As the auto industry evolves, the tension between innovation and consumer rights continues to be a focal point. The senators’ strong stance signals an ongoing push for accountability and fairness in how automakers interact with their customers.